Informativa sulla privacy

DCE Parts Privacy Policy
Last updated: 7 November 2026

This Privacy Policy describes how DCE Parts V.O.F., trading as DCE Parts ("DCE Parts", "we", "us"), collects, uses and shares your personal information when you visit or make a purchase from www.dce-parts.com (the "Site") or contact us.

Who we are
DCE Parts V.O.F. is the controller of your personal information within the meaning of the EU General Data Protection Regulation (GDPR).
DCE Parts V.O.F., Pompmolenlaan 41A, 3447 GK Woerden, the Netherlands. KvK 84043016.
Email: info@dce-parts.com

Personal information we collect

  • Device information: when you visit the Site we automatically collect information about your device, such as your browser, IP address, time zone, the pages and products you view and how you reached the Site, using cookies, log files, web beacons, tags and pixels. You can manage your cookie preferences through the cookie banner on the Site.
  • Order information: when you make or attempt to make a purchase we collect your name, billing and shipping address, payment information, email address and phone number. If you enter your vehicle identification number (VIN), we use it only to check that the parts fit your car. Payments are processed by our payment providers; we do not store full card numbers.
  • Account information: if you create a customer account, we store your name, email address, addresses and order history.
  • Contact information: when you contact us by email, contact form, WhatsApp or chat, we collect the information you provide, such as your name, email address, phone number, vehicle details and your message.

How and why we use your personal information

  • Performance of a contract: to process and ship your order, check fitment, process payments, send invoices and order confirmations, and handle returns and warranty.
  • Legitimate interests: to answer your questions, screen orders for risk and fraud, protect the Site against abuse, and improve the Site and our products.
  • Consent: for non-essential cookies, analytics and advertising cookies, and marketing emails. You can withdraw your consent at any time.
  • Legal obligation: to keep our administration and tax records as required by law.

Sharing your personal information
We share your information only as far as needed for the purposes above, with: Shopify, which powers our online store (shopify.com/legal/privacy); payment providers; shipping and logistics partners; analytics providers such as Google Analytics (opt out at tools.google.com/dlpage/gaoptout); apps we use on the Site, for example for reviews and customer service; and our hosting provider Cloudflare. Our authorised dealers may receive your contact details only if you ask us to put you in touch with a dealer. We may also share information to comply with the law or protect our rights. We do not sell your personal information.

International transfers
Some service providers (including Shopify, Google and Cloudflare) may process information outside the European Economic Area, including in Canada and the United States. In that case we rely on appropriate safeguards such as an adequacy decision of the European Commission (including the EU-U.S. Data Privacy Framework) or the European Commission's Standard Contractual Clauses.

Data retention
Order information is kept as long as required by law (in the Netherlands generally 7 years for tax and administration records). Customer accounts are kept until you ask us to delete them. Customer correspondence is kept as long as needed to help you and handle follow-up, warranty or claims.

Your rights
If you are in the EEA or the United Kingdom, you have the right to access, correct or delete your personal information, to restrict or object to its processing, to receive it in a portable format and to withdraw your consent at any time. Email us at info@dce-parts.com; we respond within one month. You may also lodge a complaint with a supervisory authority; in the Netherlands this is the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

Security
We take appropriate technical and organisational measures to protect your personal information, such as encrypted connections (HTTPS) and restricted access to our systems.

Minors
The Site is not intended for individuals under the age of 16.

Changes
We may update this Privacy Policy from time to time. The date at the top shows when it was last updated.

Contact us
DCE Parts V.O.F., Pompmolenlaan 41A, 3447 GK Woerden, the Netherlands, info@dce-parts.com